Wednesday, October 16, 2013

Quemado WNMTC Voice Mail alert!

If you haven't gotten any voice mail messages lately, here's why:

At least three weeks and maybe more ago, Western NM Telephone did an equipment "upgrade" that screwed up voice mail (and possibly other services) for Quemado customers, though they didn't see fit to bother to tell any of us.  This resulted in a loss of the stutter dial tone that tells you you've got messages waiting, AND it changed your PIN number back to default, which is the last four digits of your phone number.

Now, knowing that everyone with 773 phone prefixes with voice mail was going to have the problem, you'd think that they'd at least fix the stuttering dial tone problem, but noooooo.  You have to call them and ask them to fix it all.  Call them at 800 535-0611 during regular business hours (you can call at other times and leave a message, too, though I left the message first and they still didn't bother to fix the problem till I called and talked with Lenore).

Meanwhile, check for voice mail that might have accumulated without your knowing it by dialing *98 and use the last 4 digits of your phone number as the PIN. Then call the phone company and get them to fix it.  You might also ask them about your caller ID and your call waiting, if you've got those services - I don't know if they were affected and I forgot to ask when I talked to them.

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